Store Manager: Lead Operations & Team Growth

Ross Stores; Pottstown (Montgomery County); On-site; USD 65,000 - 90,000; Full time

Job summary

Ross Stores in the United States seeks a Store Manager to lead the daily operations of the Pottstown location, ensuring company standards and driving sales and profitability. The role emphasizes staff development, loss prevention, customer service, and adherence to safety policies, with responsibility for scheduling, payroll, and inventory control.

You will recruit, train, and develop associates, supervise front-end and stockroom, and model professional appearance.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all store operations to maximize productivity and ensure company standards.
• Analyzes Store reports to evaluate controllable expenses and overall performance.
• Schedules Associates to meet business objectives.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors, and non-exempt Associates.
• Maintains safety, loss prevention, and inventory controls to protect assets.
• Manages customer service programs and merchandizing presentation across the store.

Skills

Store management

Leadership

Customer service

Training & Coaching

Organization & prioritization

Fluency in English

Judgement & discretion

Evenings & weekends availability

Job description

Ross Stores in the United States seeks a Store Manager to lead the daily operations of the Pottstown location, ensuring company standards and driving sales and profitability. The role emphasizes staff development, loss prevention, customer service, and adherence to safety policies, with responsibility for scheduling, payroll, and inventory control.

You will recruit, train, and develop associates, supervise front-end and stockroom, and model professional appearance.