Store Manager: Lead High-Impact Sales & Teams

The Tile Shop; Shrewsbury (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay with unlimited earning

Career growth opportunities

Comprehensive benefits package

HSA employer contributions

401(k) with employer matching

Team-focused work environment

Job summary

The Tile Shop is seeking a Store Manager in the United States with a people- and sales-driven leadership spirit. You will lead by example to build, develop, and inspire your team toward achieving sales goals and delivering the ultimate customer experience.

As a Store Manager, you will recruit and develop a strong team of Assistants and Sales Associates, coach staff on policies, and ensure top-notch customer service.

Qualifications

• 2+ years of experience in retail management
• Proven ability to build, develop, and motivate a sales team
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast paced, commission sales environment
• Lead with a positive attitude and contagious enthusiasm
• Detail oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.

Skills

Retail leadership

Team motivation

Customer service

Training & coaching

Job description

The Tile Shop is seeking a Store Manager in the United States with a people- and sales-driven leadership spirit. You will lead by example to build, develop, and inspire your team toward achieving sales goals and delivering the ultimate customer experience.

As a Store Manager, you will recruit and develop a strong team of Assistants and Sales Associates, coach staff on policies, and ensure top-notch customer service.