Store Manager: Lead Growth, Weekly Pay

Acima; Jacksonville (FL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) Savings Plan w/company match

Weekly Pay

Discounts from Acima partners

Job summary

Acima is seeking a Store Manager for a retail partner location in Jacksonville, FL to oversee day-to-day store operations, maximize revenue, and develop coworkers in partnership with store leadership.

The salary ranges from $41,040 to $49,761 with potential bonuses based on performance; duties include directing staff, coaching performance, expanding referrals, guiding leasing conversations, and maintaining customer satisfaction.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Individuals with a proven track record of success in retail sales management.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Knowledge of inventory management and merchandising principles.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance to lead and manage store operations.

Responsibilities

• Manage and direct the work of all store coworkers on a day-to-day basis
• Motivate, evaluate, coach, and counsel Acima store coworkers including holding coworkers accountable for performing duties and following company policies by issuing discipline up to and including termination
• Nurture, identify, and recommend coworkers for promotion to Store Manager and Assistant Store Manager positions
• Establish partnerships with store personnel to generate referrals and educate them on the rental and lease process
• Train, supervise, and assess coworkers' dedication to exceptional customer service
• Utilize discretion and judgment in day-to-day management duties with respect to store personnel, sales, and customers
• Enhance coworkers' sales and account management skills through ongoing training and coaching
• Promptly address and resolve coworker and customer issues and complaints to maintain consistent customer satisfaction and friendly service
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues
• Recruit, interview, and hire coworkers for the store
• Establish and track daily and weekly sales objectives
• Supervise and guide coworkers in sales activities
• Facilitate the conversion of rental and lease agreements with customers and potential customers and oversee sales outcomes to ensure revenue growth.
• Address challenging accounts requiring managerial intervention
• Authorize customer commitments
• Supervise coworkers in day to day completion of job duties
• Effectively communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to potential customers
• Educate customers on lease terms and delivery protocols, review overdue accounts, and engage with customers to encourage timely payments.
• Oversee sales and account operations
• Guide customer interactions on leasing options, ensuring clarity on payment terms and top-notch service

Skills

Retail management

Leadership

Sales experience

Customer service

Communication

Education

HS Diploma/GED

Tools

MS Office

Job description

Acima is seeking a Store Manager for a retail partner location in Jacksonville, FL to oversee day-to-day store operations, maximize revenue, and develop coworkers in partnership with store leadership.

The salary ranges from $41,040 to $49,761 with potential bonuses based on performance; duties include directing staff, coaching performance, expanding referrals, guiding leasing conversations, and maintaining customer satisfaction.