Store Manager: Lead Growth, Service & Team

Total Wine & More; Brookfield (CT); On-site; USD 69,000 - 100,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k)

Job summary

Total Wine & More in Brookfield, CT is seeking a Store Manager to drive sales, lead a high-performing team, and manage daily store operations. You will model exceptional customer service, supervise payroll, inventory, merchandising, and vendor relations, while ensuring compliance with alcohol regulations.

Ideal candidates bring 4–6 years in retail leadership, a business-focused degree, and proven ability to develop staff and hit KPI targets.

Qualifications

• 4–6 years of managerial or supervisory retail experience.
• Experience leading a sales-focused team and driving KPIs.
• Experience managing financial performance and store operations.
• Familiarity with POS and inventory management software.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including ongoing development and disciplinary action.
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and resolving issues.
• Maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to laws and regulations related to alcohol sales and store safety.

Skills

Sales leadership

Team management

Financial management

POS systems

Inventory management

Flexible schedule

Retail operations

Education

Bachelor's degree

Tools

POS systems

Inventory software

Job description

Total Wine & More in Brookfield, CT is seeking a Store Manager to drive sales, lead a high-performing team, and manage daily store operations. You will model exceptional customer service, supervise payroll, inventory, merchandising, and vendor relations, while ensuring compliance with alcohol regulations.

Ideal candidates bring 4–6 years in retail leadership, a business-focused degree, and proven ability to develop staff and hit KPI targets.