Store Manager: Lead Growth, People & Experience

Jobtome; Buffalo (NY); Presencial; USD 65.000 - 102.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Associate discounts

Career growth and promotion

Leadership training and development

Collaborative team environment

Community impact

Descripción de la vacante

Rural King in the United States is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role is based in the Buffalo area and will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

You will lead with Rural King's values and manage safety, compliance, merchandising, inventory, and customer service while delivering an exceptional customer experience in

Formación

• 2+ years of retail management experience.
• Proven ability to lead and develop teams.
• Experience with retail operations, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.
• Strong business, analytical, problem-solving, decision-making, and communication skills.
• Ability to analyze performance and implement strategies that improve sales and profitability.
• Proficiency with Microsoft Office, Excel, POS systems, inventory management systems.

Responsabilidades

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Conocimientos

Retail management

People leadership

P&L management

Analytical skills

Customer service

MS Office / Excel

Scheduling

Loss prevention

Herramientas

POS systems

Inventory management systems

Descripción del empleo

Rural King in the United States is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role is based in the Buffalo area and will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

You will lead with Rural King's values and manage safety, compliance, merchandising, inventory, and customer service while delivering an exceptional customer experience in