Store Manager: Lead Experience & Team Growth

Express; Novi (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

PHOENIX Retail, LLC is seeking a Store Manager for Express at Twelve Oaks in Novi, MI. The role focuses on delivering an exceptional customer experience and executing store operations with a hospitality mindset that reflects the Express brand purpose: We Create Confidence.

You will lead talent identification, training, and performance to build a strong team. Responsibilities include managing daily operations, merchandising standards, visual presentation, and loyalty program initiatives across

Responsibilities

• Lead the customer experience and store operations to deliver The Express brand purpose: We Create Confidence.
• Develop and coach store team members, build bench strength, and plan succession.
• Direct daily store activities, merchandising, scheduling, and omni‑channel execution for optimal results.

Job description

PHOENIX Retail, LLC is seeking a Store Manager for Express at Twelve Oaks in Novi, MI. The role focuses on delivering an exceptional customer experience and executing store operations with a hospitality mindset that reflects the Express brand purpose: We Create Confidence.

You will lead talent identification, training, and performance to build a strong team. Responsibilities include managing daily operations, merchandising standards, visual presentation, and loyalty program initiatives across