Store Manager: Lead a World-Class Retail Experience

Fortiuscap; Vail (CO); On-site; USD 59,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Dependent care FSA

401(k) with company match

Job summary

New West KnifeWorks is seeking a Retail Store Manager in Vail Village, CO to lead a world-class retail experience. You will recruit and coach a motivated team, ensure outstanding service, and drive sales in a boutique environment that reflects our American-made knives.

The role requires an inspirational leader who can partner with local organizations, manage store operations, and uphold our brand standards while growing the business.

Qualifications

• Inspirational leader and coach with strong communication and decision-making skills.
• Passion for retail, guest experience, and community engagement.
• Ability to build relationships within the local community and reflect brand values.

Responsibilities

• Operate a fiscally responsible store and manage a selling culture.
• Recruit and develop a high-performing customer service team.
• Ensure exceptional, authentic customer service aligned with brand values.
• Foster sales excellence and staff communication to hit goals.
• Engage with local nonprofits through events and product donations.
• Maintain store presentation to reflect world-class product quality.
• Plan with leadership to meet expenses and profit targets.

Skills

Leadership

Mentoring

Retail sales

Communication

Community relations

Entrepreneurial mindset

Passion for American-made products

Job description

New West KnifeWorks is seeking a Retail Store Manager in Vail Village, CO to lead a world-class retail experience. You will recruit and coach a motivated team, ensure outstanding service, and drive sales in a boutique environment that reflects our American-made knives.

The role requires an inspirational leader who can partner with local organizations, manage store operations, and uphold our brand standards while growing the business.