Store Manager: Lead a High-Impact Sales Team

The Tile Shop; Chantilly (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Career growth and training

Benefits package

HSA contributions

401(k) matching

Team oriented environment

Job summary

The Tile Shop is looking for a Store Manager in Chantilly, VA who leads with a customer-focused, sales-driven mindset. You will guide a team of assistants and sales associates, train staff, and drive store performance while ensuring exceptional customer experiences.

You will coach and motivate staff, manage scheduling and inventory, and maintain brand standards. This role emphasizes leadership, teamwork, and delivering outstanding service in a fast-paced retail environment.

Qualifications

• 2+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail oriented and highly organized.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management experience

Sales leadership

Customer service

Team development

Communication

English proficiency

Tools

POS systems

Job description

The Tile Shop is looking for a Store Manager in Chantilly, VA who leads with a customer-focused, sales-driven mindset. You will guide a team of assistants and sales associates, train staff, and drive store performance while ensuring exceptional customer experiences.

You will coach and motivate staff, manage scheduling and inventory, and maintain brand standards. This role emphasizes leadership, teamwork, and delivering outstanding service in a fast-paced retail environment.