Store Manager — Lead a High-Impact Coffee Team

City Brew Coffee; Kalispell (MT); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Rewards & Recognition Program

Free/discounted drinks

Career growth opportunities

Job summary

City Brew Coffee stores in Kalispell, MT, are seeking a Store Manager to lead daily operations, coach a high-performing team, and drive profitability. You will manage budgets, labor, and food and beverage quality while ensuring exceptional guest experiences across a busy retail setting.

You will partner with the District Manager to align store performance with company standards, supervise staffing, and uphold our culture of service without compromise.

Qualifications

• Experience leading retail teams, preferably in coffee/food service.
• Strong budgeting, cost control, and performance metrics skills.
• Excellent communication and interpersonal abilities for a guest-focused environment.
• Lamiliarity with inventory, labor, and store operations is a plus.

Responsibilities

• Lead by example in delivering exceptional guest service and product quality.
• Manage store financial performance, including budgets, labor, and cost of goods.
• Maintain strict cash handling procedures and conduct regular audits.
• Ensure cleanliness, organization, and maintenance of all store areas.
• Oversee inventory systems to maintain optimal stock levels while minimizing waste and shortages.
• Execute and support marketing initiatives, including POP placement and local store engagement.
• Ensure compliance with all company policies, procedures, and operational standards.
• Partner with the District Manager and Corporate Office on employee relations matters, including hiring, discipline, evaluations, and investigations.
• Support employee engagement and recognition initiatives.
• Communicate effectively with leadership regarding store performance, staffing, and operational needs.

Skills

Leadership

Communication

Budget management

Retail/coffee experience

Team development

Scheduling

Customer service

Job description

City Brew Coffee stores in Kalispell, MT, are seeking a Store Manager to lead daily operations, coach a high-performing team, and drive profitability. You will manage budgets, labor, and food and beverage quality while ensuring exceptional guest experiences across a busy retail setting.

You will partner with the District Manager to align store performance with company standards, supervise staffing, and uphold our culture of service without compromise.