Store Manager — Lead a Fast-Paced Team & Grow with Us

Dunkin' | Couto Management Group LLC; Forestdale (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Internal Promotion

Team Outings

Free Coffee

Employee Discounts

Job summary

Couto Management, operating Dunkin’ shops in Eastern Mass from the North Shore to Cape Cod, is seeking Managers to join our growing team. You’ll lead daily operations, supervise staff, and ensure guests have a fast, friendly experience.

We value teamwork, reliability, and a steady hand under pressure. Expect long hours, weekends, and opportunities for advancement within our growing franchise network. Competitive pay and benefits offered.

Qualifications

• 6+ months working in quick service retail, preferably in a supervisory role.
• Must have good communication skills with the ability to read, write and speak English fluently.
• Must be certified or willing to become certified in all Dunkin Brands courses, ServSafe, and other courses as required by local health departments, the corporate parent or the franchisee.
• Must possess outstanding interpersonal skills and have the ability to forge strong, mutually respectful relationships with other employees, management and customers.
• Must be able to meet requirements of the Board of Health concerning freedom from communicable diseases.
• Ability to work with people of diverse backgrounds; must be able to work well under stress.

Responsibilities

• Training and supervision of employees.
• Completing weekly reports, Safety Assessments, maintaining all records, etc.
• Assuring all customers are served in a courteous, accurate and efficient manner.
• Prepares food and beverages (hot and cold) in accordance with Dunkin’ Donuts specifications
• Handles any additional projects or duties as assigned by Upper Management.

Skills

Communication

English fluency

Interpersonal skills

Teamwork

Customer service

Education

ServSafe Certification

Dunkin Brands courses

Job description

Couto Management, operating Dunkin’ shops in Eastern Mass from the North Shore to Cape Cod, is seeking Managers to join our growing team. You’ll lead daily operations, supervise staff, and ensure guests have a fast, friendly experience.

We value teamwork, reliability, and a steady hand under pressure. Expect long hours, weekends, and opportunities for advancement within our growing franchise network. Competitive pay and benefits offered.