Store Manager — Lead a Brand-Driven, High-Performing Team

Plaza del Lago

Chicago (IL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Development plans

Product discounts

Career progression

Inclusive culture

Job summary

ZIMMERMANN is seeking a Store Manager for our Chicago flagship to lead the team and embody the brand's optimism, creativity, and sophistication. You will drive sales through exceptional client service, deepen product knowledge, and recruit, coach, and develop staff while upholding visual standards and stock accuracy in a high‑volume fashion environment.

This role offers the chance to shape a collaborative, inclusive store culture and deliver memorable customer experiences that reflect the

Qualifications

Proven experience in a leadership role in fashion retail.
Excellent organizational and communication skills.
Passion for the Zimmermann brand and luxury retail.
Ability to build strong relationships with team and clientele.

Responsibilities

To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team’s development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.