Store Manager

Plaza del Lago; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Development plans

Product discounts

Career progression

Inclusive culture

Job summary

ZIMMERMANN is seeking a Store Manager for our Chicago flagship to lead the team and embody the brand's optimism, creativity, and sophistication. You will drive sales through exceptional client service, deepen product knowledge, and recruit, coach, and develop staff while upholding visual standards and stock accuracy in a high‑volume fashion environment.

This role offers the chance to shape a collaborative, inclusive store culture and deliver memorable customer experiences that reflect the

Qualifications

• Proven experience in a leadership role in fashion retail.
• Excellent organizational and communication skills.
• Passion for the Zimmermann brand and luxury retail.
• Ability to build strong relationships with team and clientele.

Responsibilities

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
• To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
• To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
• Providing consistent feedback for the team’s development and training and following company guidelines when team member performance does not meet expectations.
• To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively managing store rostering including timesheet management and roster creation.

Skills

Store leadership

Team development

Client service

Visual presentation

Communication

Job description

It is our mission to make beautiful clothes in a beautiful way. ZIMMERMANN stands for style over fashion, and our collections are designed with integrity, to last. We centre building respectful, mutually beneficial, long-term partnerships with our factories and other suppliers, based on the highest standards of ethics and professionalism. We want to protect the environment and actively choose to work with the most energy efficient and water efficient production processes available to us.

We welcome new ideas and innovations. Our approach is practical, research-driven and open-minded. We are looking for the best long-term solutions to ensure our business is as responsible as possible, and we actively engage in initiatives, business methods and systems that promote human rights, support communities and protect our natural environment.

Position Purpose

A rare opportunity exists for a Store Manager to join our Chicago Store. Our Store Manager will lead the team whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Role Responsibilities

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
• To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
• To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
• Providing consistent feedback for the team’s development and training and following company guidelines when team member performance does not meet expectations.
• To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively managing store rostering including timesheet management and roster creation.

What you will bring to our team

• Proven experience in a similar leadership role
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Job Benefits

Why Join ZIMMERMANN?

• Access to tailored development plans and learning opportunities
• Generous employee benefits and product discounts
• Clear pathways for career progression within a global organisation
• A collaborative, high‑performing, and inclusive team culture

Next Steps

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.