Store Manager Jersey Gardens Mall

H&M Group; Elizabeth (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead a vibrant team in delivering exceptional customer experiences. This role involves ensuring high visual and commercial standards, analyzing sales to drive profitability, and fostering an inclusive culture. If you are passionate about retail and have a flair for fashion, this is a fantastic opportunity to make a significant impact in a fast-paced environment. Join a diverse team that values collaboration, creativity, and personal growth while contributing to a brand that champions sustainability and customer loyalty.

Benefits

Health Benefits

Employee Discounts

Diversity and Inclusion Initiatives

Access to Global Talent Community

Qualifications

• Strong leadership and coaching skills in retail management.
• Experience in analyzing sales and optimizing store performance.

Responsibilities

• Ensure high visual and commercial standards in the store.
• Lead the store team to deliver exceptional customer experiences.
• Analyze sales data to create effective business strategies.

Skills

Retail Management

Customer Service

Sales Analysis

Team Leadership

Fashion Awareness

Education

Bachelor's Degree in Business or related field

Job description

Job Description

About the Role

As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial standards according to the store format, location, and global & regional strategies. You will lead the full store team to excel, create an inclusive culture promoting collaboration and entrepreneurial spirit, and analyze sales to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but typical responsibilities include:

1. Customer Sales & Profit
2. Ensuring the omni customer experience, visual and commercial presentation, and representing the brand positively
3. Analyzing sales and creating plans to meet goals
4. Providing personal customer service and promoting loyalty programs and sustainability initiatives
5. Managing schedules, routines, and store maintenance cost-effectively
6. Monitoring store strengths, opportunities, and competitor activity

Fashion & Trend Awareness

Staying updated on fashion trends, styles, and competitors

Ensuring the team provides product and fashion knowledge to customers

Team & Development

Managing talent recruitment, onboarding, development, and performance evaluations

Collaborating with the leadership team and ensuring effective communication

Retail Operations/Visual & Commercial Execution

Maintaining store cleanliness, visual standards, stock levels, and operational routines

Supporting in-store tech and price signage maintenance

Qualifications

To succeed as a Store Manager, you should be a strong leader, confident in coaching and development, with relevant experience in retail management and operations, and capable of working with numbers and analytics.

Why You’ll Love Working at H&M

• Valuing diversity and inclusion
• Access to global talent community and development opportunities
• Comprehensive benefits including health, wellness, and employee discounts

Additional Information

Compensation: expected base salary range is xx-xx annually. We are committed to providing reasonable accommodations for applicants with disabilities.