Store Manager in Training (MIT)

Insomnia Cookies; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic and rapidly growing company as a Store Manager in Training in Tampa! This exciting role offers the chance to lead a team in a fun environment while ensuring exceptional customer service. You'll supervise daily operations, train new staff, and drive sales in a well-known cookie establishment. With competitive pay, growth opportunities, and fantastic perks like free cookies and a monthly stipend, this position is perfect for hospitality-focused individuals eager to make an impact. If you're ready to take the next step in your career, this is the opportunity for you!

Benefits

Market Competitive Hourly Compensation

End of Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth/Promotion Opportunities

Fun Team Environment

Free Cookies with Every Shift

Qualifications

• 1+ year of supervisory experience in restaurant or retail environments.
• Experience conducting interviews for hourly staff.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Conduct interviews for potential new hires in the manager’s absence.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Customer Service Excellence

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tampa SOHO store located at 533 S Howard Avenue, Tampa FL 33606. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our MIT perks:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory, and scheduling
• Ensure staff adherence to Insomnia Cookies’ standards (baking, uniform, policies)
• Drive upselling and customer service excellence, ensuring team members do the same

Desired skills/experience:

• At least 1 year of supervisory experience in restaurant or retail
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and applicant tracking systems
• Availability to work 4-5 days per week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.