Store Manager in Training (MIT)

Insomnia Cookies; Omaha (NE); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the late-night indulgence sector is seeking a Manager-in-Training to lead the opening of a new store in Omaha. This role offers a unique opportunity for professional growth and mentorship in a fun and exciting team environment. Ideal candidates will have supervisory experience in the restaurant or retail sectors and a passion for delivering excellent customer service. With competitive pay, comprehensive benefits, and a culture that values growth and stability, this position promises to be a rewarding step in your career. Join a company that is revolutionizing the cookie delivery experience!

Benefits

Market competitive hourly pay

End-of-period store bonus eligibility

Comprehensive benefits

$25.00 monthly cellphone stipend

Pet insurance

10 days paid vacation

2 paid Wellness Days

Job stability

Opportunities for growth

FREE cookies with every shift

Qualifications

• 1+ years in a supervisory role in restaurant or retail.
• Experience with in-person interviews and team training.

Responsibilities

• Manage store operations in the absence of the GM.
• Supervise and train team members in sales and deliveries.
• Conduct interviews for new hires and ensure adherence to standards.

Skills

Supervisory skills

Customer service

Interviewing

Point of Sale (POS) system

MS Office proficiency

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is one of the country's fastest-growing, late-night, sweet indulgence companies, set to open a new location in Omaha, NE this Summer at 3863 Farnam St. We are seeking hospitality-focused individuals to lead the opening of our newest store, offering mentorship, professional growth, and sales opportunities.

Our perks & compensation:

• Market competitive hourly pay
• Eligibility for end-of-period store bonus
• Comprehensive benefits starting the first day after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet insurance for your furry loved ones
• 10 days paid vacation plus 2 paid Wellness Days
• Job stability with a growing, reputable company
• Opportunities for growth and promotion
• Fun, exciting team environment
• FREE cookies with every shift!

Role overview: Manager-in-Training (MIT)

• Perform as Manager-on-Duty during scheduled shifts in the absence of the Store Ops Manager (GM)
• Supervise, train, and coach 2-5 team members engaged in sales and deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for new hires (Cookie Crew, Shift Leaders, Delivery Drivers)
• Support with ordering, inventory, and scheduling
• Ensure staff adherence to company standards and policies
• Focus on upselling and delivering excellent customer service

Desired skills and experience:

• At least 1 year in a supervisory role within restaurant or retail
• Experience conducting in-person interviews
• Point of Sale (POS) system experience
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability for a 4-5 day work week, including 1-2 late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

About us

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores, known for its late-night cookie delivery. We are revolutionizing the cookie game by imagining what’s possible!