Store Manager in Training (MIT)

Insomnia Cookies; Carrollton (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This exciting role offers you the chance to lead a dynamic team in a fun environment while ensuring customer service excellence. With competitive pay, comprehensive benefits, and achievable growth opportunities, you'll be part of a unique bakery that redefines the cookie experience. Enjoy perks like a monthly cellphone stipend, paid vacation, and free cookies with every shift! If you're passionate about hospitality and looking for a stable career, this is the perfect opportunity for you.

Benefits

Market Competitive Hourly Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

FREE Cookies with Every Shift

Qualifications

• 1+ year of supervisory experience in restaurant or retail.
• Experience conducting in-person interviews for hourly staff.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Conduct initial interviews for potential new hires.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Customer Service Excellence

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Carrollton, GA store. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Ensure staff adherence to Insomnia Cookies' standards (baking, uniform, policies, etc.).
• Drive upselling and ensure overall customer service excellence, including team member performance.

Desired Skills/Experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ years old and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, over 20 years later, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, Pa., and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!