Store Manager in Training (MIT)

Insomnia Cookies; Baltimore (MD); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Monthly cellphone stipend

10 days of paid vacation

Company bonus eligibility

FREE cookies with every shift

Comprehensive benefits

Job summary

A popular cookie chain in Baltimore is looking for a Store Manager in Training. The role includes supervising staff, providing excellent customer service, and assisting with operations. Ideal candidates should have supervisory experience in retail or restaurants. Benefits include competitive pay, bonuses, and paid vacations, along with opportunities for growth in a fun environment.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Ability to conduct in-person interviews of hourly support staff.
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts.

Responsibilities

• Perform as Manager-on-Duty when Store Ops Manager is not present.
• Lead new hourly staff onboarding and training.
• Support Store Ops Manager with inventory, ordering, and scheduling.

Skills

Supervisory skills

Customer service

Sales skills

Upselling

Tools

Point of Sale (POS) systems

MS Office

Applicant Tracking System

Job description

3 weeks ago Be among the first 25 applicants

• Pay Rate: $19.00 - $23.00/hr
• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Lead new hourly staff onboarding and initial training
• Support Store Ops Manager with ordering, inventory control and scheduling
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Fells Point store located at 812 South Broadway Baltimore, MD 21231 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Pay Rate: $19.00 - $23.00/hr
• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Transportation, Logistics, Supply Chain and Storage

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