Store Manager in Training: Fast-Track to Leadership

Express-Oil-Change-; Concord (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Express Oil Change & Tire Engineers in Concord, NC is offering a Manager in Training program designed to grow top-level leaders who will manage the store and learn all facets of the business. You will gain significant management and sales experience while serving customers and advancing through an accelerated leadership track.

The role emphasizes hands-on leadership, strong customer service, and the opportunity to progress into key leadership positions within the company.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Hands-on management

Customer service

Communication

Automotive experience

Job description

Express Oil Change & Tire Engineers in Concord, NC is offering a Manager in Training program designed to grow top-level leaders who will manage the store and learn all facets of the business. You will gain significant management and sales experience while serving customers and advancing through an accelerated leadership track.

The role emphasizes hands-on leadership, strong customer service, and the opportunity to progress into key leadership positions within the company.