Store Manager in Training - Fast-Track Leadership

Express Oil Group; Florence (AL); On-site; USD 21,000 - 26,000; Full time

Job summary

Express Oil Change & Tire Engineers in Florence, AL is seeking a Manager in Training to grow into key leadership roles within the store and the company. You will complete all levels of training while serving customers and learning all aspects of store operations and drive performance.

Responsibilities include greeting customers, scheduling appointments, advising on service needs, communicating with teammates, and maintaining our high service standards.

Qualifications

• Experience in managing teams or working in a leadership role is preferred.
• Strong customer service orientation and relationship-building abilities.
• Clear, professional communication with customers and team members.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Hands-on management

Customer service

Communication skills

Interpersonal skills

Job description

Express Oil Change & Tire Engineers in Florence, AL is seeking a Manager in Training to grow into key leadership roles within the store and the company. You will complete all levels of training while serving customers and learning all aspects of store operations and drive performance.

Responsibilities include greeting customers, scheduling appointments, advising on service needs, communicating with teammates, and maintaining our high service standards.