Auto Service Store Manager in Training

Express Oil Group; Elizabeth City (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Express Oil Change & Tire Engineers is actively seeking top-level, hands-on managers for our Manager in Training program. This role blends customer service, store operations, and accelerated leadership development to prepare you to lead a location.

The program offers comprehensive training across all store functions and a fast-track to leadership within the company. Applicants should be motivated, customer-focused, and ready to learn every aspect of the business.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service and relationship-building.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Management

Customer service

Communication

Automotive knowledge

Job description

Express Oil Change & Tire Engineers is actively seeking top-level, hands-on managers for our Manager in Training program. This role blends customer service, store operations, and accelerated leadership development to prepare you to lead a location.

The program offers comprehensive training across all store functions and a fast-track to leadership within the company. Applicants should be motivated, customer-focused, and ready to learn every aspect of the business.