Management Trainee: Fast-Track to Store Leader

Express Oil Change & Tire Engineers

Greeneville (TN)

On-site

USD 42,000 - 52,000

Full time

14 days+

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Job summary

Express Oil Change & Tire Engineers in Greeneville, TN is seeking a Manager in Training who will complete all levels of training while serving customers and learning all aspects of the Store and the Company. This accelerated leadership program offers hands-on management and a chance to advance into key leadership roles within a fast-paced automotive service environment.

We are looking for highly motivated individuals with strong customer service and communication skills; automotive experience is

Qualifications

High level of motivation with hands-on management skills.
Top-notch customer service skills with a desire to build long-term trust and relationships with our customers.
Effective communication and interpersonal skills.
Automotive experience helpful but not required.

Responsibilities

Consistently creating results for customers, teammates and the company.
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service.
Scheduling service appointments and answering questions in person and on the telephone.
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles.
Providing the customer with a positive experience.
Ensuring our company’s high level of expectations are met, maintained, and exceeded.
Involvement in every aspect of the store operation.
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers.
Ability to step in when necessary to take on additional duties.