Join to apply for the Store Manager in Training role at CrossAmerica Partners LP.
CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
Position Description
The Store Manager in Training (MIT) will receive comprehensive training to develop the skills and knowledge necessary to manage and oversee store operations in a convenience store environment. This position offers an excellent opportunity for growth and career advancement within the retail industry. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.
Responsibilities
Training & Development:
- Participate in a structured training program that focuses on leadership, customer service, inventory management, and operational procedures.
- Assist in supervising and guiding staff, providing directions on store operations, preparation, cleanliness, and operational efficiency.
- Learn to manage day-to-day store operations, including store workflows, staff scheduling, product ordering, and product quality control.
Store Operations:
- Ensure compliance with all local and state health codes and food safety regulations. Train staff on proper sanitation, and safety procedures.
- Assist in managing inventory levels, including placing product orders, receiving deliveries, and performing stock rotation. Learn to conduct regular inventory counts and report discrepancies.
- Participate in customer service training and assist in creating a welcoming environment for customers.
Supervision & Training:
- Learn to schedule and supervise staff, ensuring adequate staffing levels during peak and off-peak hours. Assist in managing labor costs while maintaining service standards.
- Help train new employees in safety procedures and store protocols.
- Assist in addressing employee issues, conflicts, or customer complaints professionally.
Administrative Responsibilities:
- Learn to manage daily reports on sales, inventory, and waste. Assist in tracking and record-keeping for safety compliance.
- Assist in monitoring costs, waste management, and order volumes to maintain profitability.
- Learn employee scheduling and time tracking; ensure policy and labor law compliance.
Health & Safety Compliance:
- Participate in safety training and emergency procedures, including equipment operation and hazardous material handling.
Continuous Improvement:
- Identify operational improvement areas and collaborate with management to implement solutions.
- Collect and analyze customer feedback to enhance service and operations.
- Assist in increasing operational efficiency, reducing waste, and maximizing store profitability.
Qualifications
- High school diploma or equivalent; post-secondary education in business is a plus.
- Preferred prior experience in retail or customer service; supervisory experience required.
- Interest in retail management with a willingness to develop skills in a fast-paced environment.
- Valid State Driver's License required.
Skills & Abilities
- Leadership and team management skills, strong interpersonal communication.
- Problem-solving skills for store operations challenges.
- Attention to detail, multitasking, customer-first mindset.
- Knowledge of safety, sanitation, POS systems, inventory, and scheduling tools.
Reports To
Physical Requirements & Work Environment
- Stand for extended periods, lift up to 50 lbs., reach, bend, climb ladders.
- Operate cash registers, handle repetitive tasks, work in cold environments, and handle emergencies.
The physical requirements and work environment described here are representative of those necessary to perform the essential functions of this job.
Benefits
We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time employees may also be eligible for these benefits.
Equal Employment Opportunity
CrossAmerica Partners and its subsidiaries are committed to equal opportunity employment. All qualified applicants will be considered without regard to protected characteristics.
Accommodations
We provide reasonable accommodations for individuals with disabilities or medical conditions. For accommodations, contact mweber@caplp.com.