Store Manager in Training

CrossAmerica Partners LP; Orlando (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Store Manager in Training. This role offers comprehensive training in store operations, staff management, and customer service, paving the way for career advancement in retail management. Candidates will gain hands-on experience in a fast-paced environment, focusing on operational efficiency and customer satisfaction. The position requires strong leadership skills and a commitment to safety and compliance.

Benefits

Health Insurance

Vacation

Holiday Pay

401K with employer match

Qualifications

• Prior retail or customer service experience preferred.
• Supervisory experience required.
• Valid State Driver's License required.

Responsibilities

• Participate in a structured training program focusing on leadership and customer service.
• Learn to manage day-to-day store operations and staff scheduling.
• Assist in managing inventory levels and ensuring compliance with health codes.

Skills

Leadership

Communication

Problem Solving

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Post-secondary education in business

Tools

POS systems

Inventory software

Office tools

Job description

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CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description

The Store Manager in Training (MIT) will receive comprehensive training to develop the skills and knowledge necessary to manage and oversee store operations in a convenience store environment. This position offers an excellent opportunity for growth and career advancement within the retail industry. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.

Responsibilities

Training & Development:

• Participate in a structured training program that focuses on leadership, customer service, inventory management, and operational procedures.
• Assist in supervising and guiding staff, providing directions on store operations, preparation, cleanliness, and operational efficiency.
• Learn to manage day-to-day store operations, including store workflows, staff scheduling, product ordering, and product quality control.

Store Operations:

• Ensure compliance with all local and state health codes and food safety regulations. Train staff on proper sanitation, and safety procedures.
• Assist in managing inventory levels, including placing product orders, receiving deliveries, and performing stock rotation. Learn to conduct regular inventory counts and report discrepancies.
• Participate in customer service training and assist in creating a welcoming environment for customers.

Supervision & Training:

• Learn to schedule and supervise staff, ensuring adequate staffing levels during peak and off-peak hours. Assist in managing labor costs while maintaining service standards.
• Help train new employees in proper safety procedures, store protocols, and address employee issues professionally.

Administrative Responsibilities:

• Learn to manage daily reports on sales, inventory, and waste. Assist in record-keeping for safety compliance.
• Assist in monitoring costs, waste management, and order volumes to maintain profitability.
• Learn employee scheduling and time tracking, ensuring policy and law compliance.

Health & Safety Compliance:

• Participate in safety training and emergency procedures, including equipment operation and hazardous materials handling.

Continuous Improvement:

• Identify operational improvements and collaborate with management to implement solutions.
• Collect and analyze customer feedback to enhance service and operations.
• Assist in increasing efficiency, reducing waste, and maximizing store profitability.

Qualifications

• High school diploma or equivalent; post-secondary education in business is a plus.
• Prior retail or customer service experience preferred; supervisory experience required.
• Interest in retail management and willingness to develop skills in a fast-paced environment.
• Valid State Driver's License required.

Skills & Abilities

• Leadership, motivation, and team management skills.
• Strong interpersonal and communication skills.
• Attention to detail and multitasking ability.
• Customer-first mindset and problem-solving skills.
• Knowledge of safety, sanitation, POS systems, inventory software, and office tools.

Reports To

• Store Manager

Physical Requirements & Work Environment

• Ability to stand for extended periods and lift up to 50 lbs.
• Ability to bend, squat, reach, climb ladders, and work in cold environments.
• Repetitive tasks and handling emergency situations.

The physical requirements and work environment are representative of those needed to perform essential job functions.

Benefits

We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time team members are also eligible for some benefits.

Equal Employment Opportunity

CrossAmerica Partners and its subsidiaries are equal opportunity employers. All qualified applicants will be considered without regard to legally protected characteristics.

Accommodations

We provide reasonable accommodations for qualified individuals with disabilities or medical conditions. For accommodations, contact [e-mail].