Store Manager in Training

Insomnia Cookies; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a rapidly growing, nationally recognized company as a Store Manager in Training! This exciting role involves supervising a dynamic team, conducting interviews, and ensuring excellent customer service. With competitive compensation, comprehensive benefits, and a fun team environment, this position offers achievable growth opportunities in a beloved cookie brand. Enjoy perks like free cookies with every shift and a monthly cellphone stipend, all while working in a supportive atmosphere that values your contributions. If you have a passion for hospitality and leadership, this is the perfect opportunity for you!

Benefits

Market Competitive Compensation

End of Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

Free Cookies with Every Shift

Qualifications

• Minimum 1 year of supervisory experience in a restaurant or retail.
• Proficient in MS Office and experience with POS systems.

Responsibilities

• Supervise and train team members in cookie sales.
• Conduct interviews and support inventory control.

Skills

Supervisory Experience

Customer Service

Interviewing Skills

Point of Sale (POS) Systems

MS Office Proficiency

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Broad Ripple, IN store located at 809 Broad Ripple Ave. Indianapolis, IN 46220. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members provide excellent customer service and upselling.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews of hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, over 20 years later, our innovative bakery + delivery concept has become a cult brand loved by cookie enthusiasts worldwide. With over 300 stores globally, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!