Store Manager in Training

Insomnia Cookies; Harlem Township (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic and rapidly growing company as a Store Manager in Training! This role offers a unique opportunity to lead a fun and exciting team while ensuring top-notch customer service and operational excellence. With perks like competitive pay, paid vacation, and a supportive work environment, you'll thrive in a culture that values growth and stability. Enjoy free cookies every shift and be part of a brand that is revolutionizing the cookie experience. If you're passionate about hospitality and ready to take the next step in your career, this position is perfect for you.

Benefits

Market Competitive Compensation

End of Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

FREE Cookies

Qualifications

• 1+ year of supervisory experience in a restaurant or retail setting.
• Experience conducting interviews and training staff.

Responsibilities

• Manage store operations in the absence of the Store Ops Manager.
• Supervise and train team members in cookie sales and deliveries.
• Conduct interviews for new hires and support inventory control.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Customer Service

Interviewing Skills

Education

High School Diploma

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Harlem Location. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, and nationally recognized company!

Our MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Ensure all team members are upselling and providing excellent customer service

Desired skills/experience:

• At least 1 year of supervisory experience within a restaurant or retail store
• Experience conducting in-person interviews of hourly staff
• Point of Sale (POS) systems experience
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years, our bakery + delivery concept has become a cult brand known for its warm, delicious cookies available all day and late into the night. With over 300 stores globally, headquartered in Philadelphia, PA, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What’s Possible"!