Store Manager in Training

Insomnia Cookies; Charleston (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Store Manager in Training, where you'll lead a vibrant team in a dynamic environment. This role offers the chance to supervise, train, and coach a dedicated team while ensuring exceptional customer service. With opportunities for growth and a fun work atmosphere, you'll be part of a rapidly expanding brand known for its delicious cookies. Enjoy competitive pay, comprehensive benefits, and unique perks like free cookies during shifts! If you're passionate about hospitality and eager to make an impact, this is the perfect opportunity for you.

Benefits

Market Competitive Hourly Pay

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Opportunities for Growth

Fun Team Environment

Free Cookies with Every Shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail setting.
• Experience conducting in-person interviews for hourly staff.

Responsibilities

• Supervise and train team members during shifts.
• Conduct interviews and support inventory control.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Customer Service Skills

Interviewing Skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our South Charleston store located at 509 King St, Charleston SC 29403. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company!

Our sweet MIT perks & compensation include:

• Market competitive hourly pay
• Eligibility for end-of-period store bonus
• Comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a reputable and expanding company
• Opportunities for growth and promotion
• A fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the absence of the manager
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Ensure staff adherence to Insomnia Cookies' standards (baking, uniforms, policies)
• Drive upselling and deliver excellent customer service, ensuring team members do the same

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail setting
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work 4-5 days a week, including 1-2 mid-to-late shifts (Thursday-Sunday)
• Must be 18 or older and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm by Seth Berkowitz. Over 20 years, our innovative bakery + delivery concept has grown into a cult brand loved for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!