Store Manager (Hwy 290)

Ontario Trillium Foundation; Cypress (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Crumbl Cookies in Cypress, Texas, is searching for a dedicated Store Manager to oversee all store operations. You will be responsible for maintaining cookie quality, ensuring top-notch customer service, and managing a seamless operation. Key tasks include hiring and training staff, handling inventory orders, and maintaining cleanliness standards. This role is essential to ensure every customer leaves with a smile. Join Crumbl Cookies to help make our store an enjoyable experience for all!

Qualifications

• Experience in managing store operations and teams.
• Strong communication skills to effectively interact with customers and staff.
• Ability to analyze data and develop effective operational strategies.

Responsibilities

• Manage all aspects of store operations effectively.
• Ensure high standards of Cookie Quality, Customer Service, and Cleanliness.
• Order and maintain inventory for smooth operations.

Job description

About the Role

Crumbl Cookies is looking to hire a Store Manager to join their team!

Manager Responsibilities

• Successfully managing all aspects of store business operations.
• Ensure the 3 C's of Crumbl are met: Cookie Quality, Customer Service, and Cleanliness.
• Ensure we never run out of cookies, that cookies are dressed and prepared properly, and that every customer leaves the store with a big smile!
• Order ingredients and other supplies for the store.
• Maintain and create weekly schedule.
• Maintaining knowledge and skills for baker and driver positions and fills in as necessary.
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient techniques and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.