Store Manager, Hospital Gift Shop Leader

Lori's Gifts; Chicago (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health and prescription benefits

Paid time off

Legal and commuter benefits

Generous employee discounts

Job summary

Lori’s Gifts is seeking a Store Manager in Chicago to lead a sales-driven team, partner with hospital clients, and ensure exceptional guest service. You will recruit, train, and coach staff to deliver care-focused service while managing inventory, merchandising, and promotions to maximize store performance.

Responsibilities include scheduling, compliance, and daily operations, with a focus on empathy in customer resolution and maintaining safety standards.

Qualifications

• Minimum 2 years of retail experience, including 1 year in a supervisory or management role.
• High school diploma or equivalent; college degree preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Lead and motivate a sales-driven team to achieve performance goals.
• Build positive relationships with hospital partners and respond to feedback with professionalism.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotional activities to maximize sales.
• Ensure operational excellence through scheduling, compliance, and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.

Skills

Leadership

Communication

Problem-solving

Flexibility

Education

High school diploma or equivalent

College degree preferred

Job description

Lori’s Gifts is seeking a Store Manager in Chicago to lead a sales-driven team, partner with hospital clients, and ensure exceptional guest service. You will recruit, train, and coach staff to deliver care-focused service while managing inventory, merchandising, and promotions to maximize store performance.

Responsibilities include scheduling, compliance, and daily operations, with a focus on empathy in customer resolution and maintaining safety standards.