Store Manager: High-Impact Sales Leader & Team Builder

SmartRecruiters, Inc.; Mentor (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Benefits package

HSA contributions

401(k) with employer match

Team-focused environment

Job summary

The Tile Shop is seeking a Store Manager in the United States who brings a people- and sales-driven leadership style. You will lead by example, building and inspiring a team to reach sales targets while delivering outstanding customer experiences.

Responsibilities include coaching staff, managing schedules, and ensuring store operations run smoothly. Strong communication and a positive attitude are essential to thrive in a fast-paced, commission-based environment.

Qualifications

• 2+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Detail oriented and highly organized.
• Sense of design: match styles, colors, and textures.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Team development

English proficiency

Detail oriented

Customer service

Job description

The Tile Shop is seeking a Store Manager in the United States who brings a people- and sales-driven leadership style. You will lead by example, building and inspiring a team to reach sales targets while delivering outstanding customer experiences.

Responsibilities include coaching staff, managing schedules, and ensuring store operations run smoothly. Strong communication and a positive attitude are essential to thrive in a fast-paced, commission-based environment.