Store Manager - Growth, Training & Customer Service

Carpenter's Place; Rockford (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Holidays/vacation/sick days

401K plan

Job summary

Carpenter's Place's Carpenter's Corner thrift store is seeking a Store Manager to lead daily operations and drive revenue growth while advancing the mission of our nonprofit. You will oversee staff and volunteers, ensure excellent customer service, and manage merchandising and donor assets.

The role requires strong leadership, experience in retail or nonprofit retail, and the ability to schedule flexible shifts including weekends.

Qualifications

• Associates Degree in Business Administration, Retail Sales, or Marketing preferred.
• Two years of staff management and development experience preferred or an equivalent education/experience mix.

Responsibilities

• Direct and monitor store operations to drive revenue growth.
• Select, train, coach and schedule personnel to maximize efficiency and effectiveness.
• Demonstrate and promote superior customer service; lead by example.
• Implements and monitors systems for daily cash and credit transactions and deposits.
• Responsible for accurate handling of donated assets: including merchandise flow, pricing and merchandising sales floor.
• Manages maintenance and appearance of the store with regards to appearance, cleanliness, safety, security and utility.
• Must be available for a flexible schedule; to work opening shifts, closing shifts, and at least 2 Saturdays per month.
• Any and all other duties as assigned.

Skills

Leadership

Staff management

Marketing

Merchandising

Customer service

Written and oral skills

Time management

Organizational skills

Microsoft Office

Education

Associates Degree in Business Administration, Retail Sales, or Marketing

Tools

Microsoft Office

Job description

Carpenter's Place's Carpenter's Corner thrift store is seeking a Store Manager to lead daily operations and drive revenue growth while advancing the mission of our nonprofit. You will oversee staff and volunteers, ensure excellent customer service, and manage merchandising and donor assets.

The role requires strong leadership, experience in retail or nonprofit retail, and the ability to schedule flexible shifts including weekends.