Store Manager | Growth & Team Leadership

T & M Hardware & Rental; Ellwood City (Lawrence County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Locally owned and operated

Employee discounts

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

T & M Hardware & Rental is seeking a Store Manager to lead daily store operations, drive sales, control expenses, and coach a productive team. You will model excellent customer service and oversee merchandising, inventory, and safety standards.

The role requires strong leadership, communication, and organizational skills, with a focus on community service and reliability. Weekend and holiday availability is expected.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Skills

Customer service

Communication

Leadership

Project management

Team supervision

Product knowledge

Organizational skills

Problem solving

Sales methods

POS systems

MS Word

PowerPoint

Flexible schedule

Tools

POS system

MS Word

PowerPoint

Job description

T & M Hardware & Rental is seeking a Store Manager to lead daily store operations, drive sales, control expenses, and coach a productive team. You will model excellent customer service and oversee merchandising, inventory, and safety standards.

The role requires strong leadership, communication, and organizational skills, with a focus on community service and reliability. Weekend and holiday availability is expected.