Store Manager – Growth, Service & Leadership

Paper Source, Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity and Parental Leave

Company Paid Holidays

Transit

401(k) with Company Match

Comprehensive Health Benefits (Medical

Dental and Vision

Healthcare Spending Accounts

Dependent Care Spending Accounts

Disability Benefits

Life Insurance

Tuition Reimbursement

Job summary

Paper Source, Inc. is seeking a Store Manager for our New York location to lead a beautifully merchandised and profitable store at 64th and Lexington Ave.

You will coach the team, drive sales, and ensure exceptional customer experiences from presentation to service. You will balance creative visual standards with operational excellence, manage payroll and scheduling, and collaborate with regional partners to identify opportunities and drive continuous improvement.

Qualifications

• Passion for customer service and knowledge of the brand/products.
• Experience leading and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive financial results.
• Ability to organize and prioritize workload.
• Strong time management and delegation abilities.
• Clear communication across all levels of business.
• Flexible schedule including night and weekend shifts.
• 1–2 years supervisory experience; 2+ years retail preferred.

Responsibilities

• Provide first-class service and train the store team to do the same.
• Achieve sales goals, profitability and operational excellence to minimize loss.
• Maintain vibrant store visuals and replenishment standards.
• Build and coach a strong team; assess performance proactively.
• Oversee day-to-day store operations and receiving processes.
• Identify obstacles and collaborate with partners for improvements.
• Develop store team based on strengths and provide feedback.
• Evaluate store from customer perspective and drive improvements.
• Communicate with urgency and respect to the team on key issues.
• Ensure compliance with safety, customer experience and operations.
• Recruit, interview and hire employees; partner with nearby stores when needed.
• Schedule store roster to optimize payroll and processes.
• Manage shrink and expenses; hold team accountable.

Skills

Customer service

Leadership

Team development

Sales execution

Communication

Time management

Coaching

Staff recruitment

Attention to detail

Tools

Visual Merchandising

Scheduling

Job description

Paper Source, Inc. is seeking a Store Manager for our New York location to lead a beautifully merchandised and profitable store at 64th and Lexington Ave.

You will coach the team, drive sales, and ensure exceptional customer experiences from presentation to service. You will balance creative visual standards with operational excellence, manage payroll and scheduling, and collaborate with regional partners to identify opportunities and drive continuous improvement.