Store Manager: Growth, Safety & Service Leader

Peterson Holding Company; San Francisco (CA); In loco; USD 102.000 - 115.000; Tempo pieno

Descrizione del lavoro

Cresco Equipment Rentals and Peterson is seeking a Store Manager in Northern California to lead store operations, drive service excellence, and manage a diverse team. You will oversee inventory, safety programs, and customer relationships, with travel up to 20% to visit customers and attend meetings.

This family-owned environment offers competitive wages and generous benefits. This role requires strong leadership, industry knowledge, and a proven track record of achieving performance targets

Competenze

• Strong understanding of the equipment rental industry required
• Strong organizational, communication, and multi-tasking skills required
• Effective leadership and motivational skills required
• 2+ years of supervisory experience required
• High School Diploma or GED; and 7+ years in equipment rental or equivalent

Mansioni

• Manage, direct, and oversee store personnel and operations to ensure: Maximum service delivery, technical accuracy, employee engagement, and satisfaction of all internal and external customers.
• Initiatives and activities align with company goals, operational priorities, and manufacturer standards.
• Improvement opportunities are identified and acted upon.
• Adherence to company policies, legal and regulatory requirements, and ethical standards.
• A culture of collaboration and teamwork is maintained across departments and with all other internal and external stakeholders.
• Escalated issues are resolved decisively, promptly, and professionally.
• Manage and oversee the operating statements for the store.
• Work with marketing to develop a comprehensive territory marketing strategy to support the product line, attracting potential opportunities.
• Manage and control the store’s inventory to ensure financial and utilization metric benchmarks are achieved.
• Establish, enhance, and maintain superior customer service principles; follow up with customers to ensure their needs have been met; and intercede to solve problems and disputes.
• Maintain relationships with local 3rd party vendors to receive the value proposition that is best for Cresco.
• Oversee facility security. File police reports for missing/stolen inventory, as needed.
• Monitor and coordinate branch safety program.
• Assist in the coordination and actively participate in the store safety committee; ensure store personnel attendance at weekly/monthly safety meetings; participate in shop inspections and safety committee meetings as required; and ensure that certified first aid personnel are available and have updated certifications.
• Monitor and coordinate store facility, equipment, and crane maintenance and inspections; ensure inspections are up to date.
• Collaborate with Safety personnel to maintain and train employees on the store’s emergency action plan contents and procedures.
• Travel up to 20% of the time to visit customers, develop territory, and attend meetings, training, and other events.

Conoscenze

Organizational skills

Communication skills

Multitasking

Leadership skills

Equipment rental industry knowledge

Formazione

High School Diploma or GED

Descrizione del lavoro

Cresco Equipment Rentals and Peterson is seeking a Store Manager in Northern California to lead store operations, drive service excellence, and manage a diverse team. You will oversee inventory, safety programs, and customer relationships, with travel up to 20% to visit customers and attend meetings.

This family-owned environment offers competitive wages and generous benefits. This role requires strong leadership, industry knowledge, and a proven track record of achieving performance targets