Store Manager

Peterson Tractor; San Francisco (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Cresco Equipment Rentals and Peterson is seeking a Store Manager for our San Francisco, CA location. You will lead store personnel, oversee operations, drive financial performance, and ensure service excellence while maintaining safety and compliance.

Responsibilities include inventory control, vendor relations, and security, with up to 20% travel for customer visits and Territory development. A collaborative, safety-focused culture is essential.

Responsabilidades

• Manage, direct, and oversee store personnel and operations to ensure maximum service delivery.
• Drive financial performance and manage the store's operating statements.
• Control inventory and maintain safety-focused culture.
• Strengthen customer and vendor relationships, resolve escalated issues.
• Ensure facility security, maintenance, and emergency preparedness.
• Travel up to 20% to visit customers, develop territory, and attend meetings.
• Maintain punctual, regular attendance.

Descripción del empleo

Job Description

It's your time, make it matter. At Cresco Equipment Rentals and Peterson, we partner with our customers to build the future. For over 90 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Cresco Equipment Rentals and Peterson, you don't just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Cresco Equipment Rentals and Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Cresco has 20 locations throughout Northern California, and serves large and small contractors along with do-it-yourselfers with the tools and equipment they need for both commercial and residential projects. We attribute our longevity and continued success to personalized customer service, honesty, integrity, hard work, social responsibility, cutting edge equipment solutions, and most importantly, our people.

Store Manager – San Francisco, CA

Cresco Equipment Rentals has a need for a Store Manager at our San Francisco, CA location.

SUMMARY

The Store Manager leads and oversees store personnel and operations to ensure maximum service delivery, technical accuracy, regulatory compliance, and alignment with company and manufacturer standards. This position is responsible for driving financial performance of the store, managing the store's operating statements, controlling inventory, and fostering a collaborative, safety-focused culture. Additional responsibilities include strengthening customer and vendor relationships, resolving escalated issues, and ensuring facility security, maintenance, and emergency preparedness.

ESSENTIAL JOB FUNCTIONS

Manage, direct, and oversee store personnel and operations to ensure:

• Maximum service delivery, technical accuracy, employee engagement, and satisfaction of all internal and external customers.
• Initiatives and activities align with company goals, operational priorities, and manufacturer standards.
• Improvement opportunities are identified and acted upon.
• Adherence to company policies, legal and regulatory requirements, and ethical standards.
• A culture of collaboration and teamwork is maintained across departments and with all other internal and external stakeholders.
• Escalated issues are resolved decisively, promptly, and professionally.
• Manage and oversee the operating statements for the store.
• Work with marketing to develop a comprehensive territory marketing strategy to support the product line, attracting potential opportunities.
• Manage and control the store's inventory to ensure financial and utilization metric benchmarks are achieved.
• Establish, enhance, and maintain superior customer service principles; follow up with customers to ensure their needs have been met; and intercede to solve problems and disputes.
• Maintain relationships with local 3rd party vendors to receive the value proposition that is best for Cresco.
• Oversee facility security. File police reports for missing/stolen inventory, as needed.
• Monitor and coordinate branch safety program. Assist in the coordination and actively participate in the store safety committee; ensure store personnel attendance at weekly/monthly safety meetings; participate in shop inspections and safety committee meetings as required; and ensure that certified first aid personnel are available and have updated certifications.
• Monitor and coordinate store facility, equipment, and crane maintenance and inspections; ensure inspections are up to date.
• Collaborate with Safety personnel to maintain and train employees on the store's emergency action plan contents and procedures.
• Travel up to 20% of the time to visit customers, develop territory, and attend meetings, training, and other events. Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

JOB SCOPE

This position serves in the capacity of the Store Manager to provide direction and leadership to direct reports and fulfill company needs through this job function. General discretion and jud