Store Manager - Equipment Rentals | Lead Safety & Growth

Peterson Cat; San Francisco (CA); In loco; USD 102.000 - 115.000; Tempo pieno

Descrizione del lavoro

Cresco Equipment Rentals and Peterson is hiring a Store Manager to lead store operations, supervise staff, and ensure superior customer service. The role requires strong leadership, excellent communication, and a deep understanding of the equipment rental industry.

The Store Manager will drive initiatives, manage inventory, and coordinate safety and compliance while collaborating with marketing to grow the business.

Competenze

• Strong understanding of the equipment rental industry.
• Strong organizational, communication, and multi-tasking skills.
• Effective leadership and motivational skills.

Mansioni

• Manage, direct, and oversee store personnel and operations to ensure maximum service delivery, technical accuracy, employee engagement, and satisfaction of all internal and external customers.
• Initiatives and activities align with company goals, operational priorities, and manufacturer standards.
• Improvement opportunities are identified and acted upon.
• Adherence to company policies, legal and regulatory requirements, and ethical standards.
• A culture of collaboration and teamwork is maintained across departments and with all other internal and external stakeholders.
• Escalated issues are resolved decisively, promptly, and professionally.
• Manage and oversee the operating statements for the store.
• Work with marketing to develop a comprehensive territory marketing strategy to support the product line, attracting potential opportunities.
• Manage and control the store’s inventory to ensure financial and utilization metric benchmarks are achieved.
• Establish, enhance, and maintain superior customer service principles; follow up with customers to ensure their needs have been met; and intercede to solve problems and disputes.
• Maintain relationships with local 3rd party vendors to receive the value proposition that is best for Cresco.
• Oversee facility security. File police reports for missing/stolen inventory, as needed.
• Monitor and coordinate branch safety program. Assist in the coordination and actively participate in the store safety committee; ensure store personnel attendance at weekly/monthly safety meetings; participate in shop inspections and safety committee meetings as required; and ensure that certified first aid personnel are available and have updated certifications.
• Monitor and coordinate store facility, equipment, and crane maintenance and inspections; ensure inspections are up to date.
• Collaborate with Safety personnel to maintain and train employees on the store’s emergency action plan contents and procedures.
• Travel up to 20% of the time to visit customers, develop territory, and attend meetings, training, and other events. Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Conoscenze

Strong organizational, communication,と

Effective leadership and motivational

Strong understanding of the equipment

Formazione

High School Diploma or GED; 7+ years equipment rental experience

Descrizione del lavoro

Cresco Equipment Rentals and Peterson is hiring a Store Manager to lead store operations, supervise staff, and ensure superior customer service. The role requires strong leadership, excellent communication, and a deep understanding of the equipment rental industry.

The Store Manager will drive initiatives, manage inventory, and coordinate safety and compliance while collaborating with marketing to grow the business.