Store Manager: Growth Path, Bonus & Flexible Schedule

SecureSpace; Richmond (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free 10x15 storage unit

401(k) with match

Health insurance

Paid time off

Dental & Vision benefits

Bonus opportunity

Job summary

SecureSpace Self Storage is seeking a proactive Store Manager in Richmond, CA to drive rentals, lead a local team, and ensure a safe, clean, and welcoming facility. You will manage daily operations, promote online bookings, and coordinate with leadership to meet occupancy goals while delivering exceptional customer service and adhering to brand standards.

Competitive starting pay with a monthly bonus opportunity, paid time off, 401(k) with match, and comprehensive benefits are available to the

Qualifications

• Minimum (1) year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.

Responsibilities

• Exceed sales goals by promoting unit rentals, unit warranties, moving supplies, and securing positive reviews.
• Guide and assist new customers through the rental process, ensuring smooth transactions.
• Reach out to potential clients to confirm moving dates and secure storage.
• Manage past due tenants and handle lien/auction paperwork efficiently.
• Provide exceptional customer service to existing clients.
• Perform daily property inspections to ensure security, cleanliness, and upkeep.
• Perform light gardening and maintenance tasks as needed.
• Use power tools for general property and grounds maintenance.

Skills

Customer service

MS Word

MS Excel

English proficiency

Maintenance awareness

Storage/retail experience

Tools

Power tools

Job description

SecureSpace Self Storage is seeking a proactive Store Manager in Richmond, CA to drive rentals, lead a local team, and ensure a safe, clean, and welcoming facility. You will manage daily operations, promote online bookings, and coordinate with leadership to meet occupancy goals while delivering exceptional customer service and adhering to brand standards.

Competitive starting pay with a monthly bonus opportunity, paid time off, 401(k) with match, and comprehensive benefits are available to the