Store Manager — Growth, Leadership & Service

Continentalhomecenter; Ionia, Northern (MI, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Continental Home Center in Michigan is seeking a capable manager to join the local store's leadership team, focusing on customer service, employee development, and operational excellence. You will lead, train, and support store staff; assist customers with product selections; and manage sales, inventory, and store performance while maintaining standards.

The role emphasizes internal growth with structured training; strong leadership, communication, and problem-solving skills are essential;

Qualifications

• Demonstrate strong leadership and communication skills.
• Be dependable, organized, and customer-focused.
• Be comfortable coaching employees and holding a team accountable.
• Be able to manage multiple priorities in a fast-paced retail environment.
• Have strong problem-solving and decision-making skills.
• Be willing to learn all areas of store operations.
• Maintain a professional appearance and positive attitude.
• Be available to work Saturdays and other scheduled hours.
• Possess a valid driver's license and meet company driving requirements.
• Previous retail, customer-service, sales, collections, or management experience is helpful.

Responsibilities

• Leading, training, and supporting store employees
• Assisting customers with product selection, agreements, and account service
• Managing sales, deliveries, inventory, collections, and store performance
• Maintaining company standards for customer service and store appearance
• Reviewing daily reports and helping the store achieve performance goals
• Resolving customer concerns professionally and fairly
• Coordinating schedules, assignments, and employee development
• Working closely with regional leadership and other Continental locations

Skills

Leadership

Communication

Customer service

Staff training

Store operations

Problem solving

Time management

Scheduling

Team development

Job description

Continental Home Center in Michigan is seeking a capable manager to join the local store's leadership team, focusing on customer service, employee development, and operational excellence. You will lead, train, and support store staff; assist customers with product selections; and manage sales, inventory, and store performance while maintaining standards.

The role emphasizes internal growth with structured training; strong leadership, communication, and problem-solving skills are essential;