Store Manager — Growth, Leadership & Customer Experience

Music & Arts; Cedar Hill (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus program

Job summary

Guitar Center in Cedar Hill, TX is seeking a Store Manager to lead all store operations and drive growth. You will oversee staff, merchandise presentation, and customer experience to meet company goals.

Strong leadership and a deep understanding of retail P&L are essential. The role requires weekend/evening availability, and a focus on inclusive, high-energy customer service in a music-filled environment.

Qualifications

• Experience leading retail teams and driving results in a high-urgency environment.
• Strong ability to coach, mentor, and develop staff to meet company goals.
• Proven track record of delivering exceptional customer experiences and managing store operations.
• Understanding of P&L, scheduling, merchandising, and cost control.

Responsibilities

• Achieve revenue and EBITDA targets while managing P&L.
• Recruit, interview and hire managers and associates.
• Train, mentor, and develop staff to reach potential in a growing company.
• Hiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.
• Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales.
• Building strategies to maintain positive Customer Satisfaction scores.
• Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience.
• Maintain and foster an inclusive environment.
• Additional duties as assigned.

Skills

Leadership

Customer Focus

Organizational Skills

Performance Management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Guitar Center in Cedar Hill, TX is seeking a Store Manager to lead all store operations and drive growth. You will oversee staff, merchandise presentation, and customer experience to meet company goals.

Strong leadership and a deep understanding of retail P&L are essential. The role requires weekend/evening availability, and a focus on inclusive, high-energy customer service in a music-filled environment.