Store Manager - Grand Haven

Bekins,-Inc.; Grand Haven (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Paid time off

Closed Sundays

Short-term disability

Employee discount

Loyalty rewards

Employee referral bonus

Job summary

Bekins is seeking a Store Manager for Grand Haven, MI. The role leads store operations, schedules staff, and drives customer satisfaction and profitability in a fast-paced retail environment.

The candidate will oversee workflows, communicate effectively, and implement strategic management practices while working a 45-hour week with rotating Saturdays. The position offers growth, a team-focused culture, and a commitment to excellent service.

Qualifications

• Experience in store leadership and people management.
• Strong communication and interpersonal skills.
• Ability to develop and implement management strategies.

Responsibilities

• Manage the store operations and workflow to meet goals for accuracy and timeliness.
• Influence staff to achieve objectives and maintain reporting relationships.
• Schedule staff and assemble rosters.
• Promote customer satisfaction, growth and profitability through efficiencies and organization.
• Handle deadlines with a take-charge attitude and ensure project completion.
• Study and redesign processes to improve quality and efficiency.
• Communicate information clearly in writing and verbally.
• Build productive partnerships to inspire employee engagement.

Skills

Leadership

Communication

Planning

Customer service

Job description

• Location 735 Washington Ave,Grand Haven, MI, 49417,United States
• Job Category Management, Grand Haven, Sales
• Employee Type Exempt - FT
• Manage Others Yes

Store Manager - Grand Haven, MI

Company Overview:

Bekins is a continuously growing family-owned company that first started in 1975 as Bekins Appliance Service. With three locations in West Michigan, we are now nationally known as a high-end retail and service company that sells, installs, and services appliances and electronics. We exist to be the best; challenging industry norms to do what’s right, and to make a positive difference in the lives of our employees, their families, our customers, and the community. Bekins' workforce has doubled in size over the last five years, and we continue to look to hire the best.

Position Summary:

The new Store Manager will need leadership experience to develop and implement successful management strategies. If you are a highly resourceful team player, who is adept to working in a dynamic environment, sometimes under pressure, while remaining flexible, dedicated, and efficient this position is tailor made for you. Good social and presentation skills and management experience are a must. You must also be focused and have organizational and problem-solving skills. 45-hour work week, Monday - Friday with a rotating Saturday.

Responsibilities:

• Manage the operations of the store, including the design of work flow within the store to achieve goals and objectives for accuracy and timeliness
• Influence others to move toward a specific goal or objective; effectively establish rapport to gain support and dedication for ideas in a timely manner
• Scheduling, managing and assembling schedules
• Promote customer satisfaction, growth and profitability through increased efficiencies, attention to details, excellent communication, and organization
• Handle matters with a take-charge attitude; follow-through on projects to successful completion, often with deadline pressures
• Improve quality results by studying, evaluating and re-designing processes; implementing changes
• Succinctly, accurately and expertly communicate information verbally and in writing
• Uses productive partnership-building skills to inspire employee engagement

Qualifications:

• Visionary and able to see the big picture
• Forward-looking, analytical thinker, who actively seeks opportunities and proposes solutions
• Shown ability to achieve high performance goals and meet deadlines in an ever-changing environment
• Dedication to the details from budget management to locating inefficiencies
• Proven creative approaches to problem-solving with strong decision-making capability
• Able to effectively weigh risk against the benefit; while not cautious, a calculated decision maker
• Unwavering dedication to providing excellent customer service
• Very strong interpersonal skills and a history of networking with a variety of people including contractors, manufacturing representatives, co-workers, and a sophisticated customer base
• Organization; ability to build structure to support or accomplish a plan
• Desire a 45+ hour work week, including every other Saturday

Benefits Include:

• 401k with a company match
• Paid time off
• Closed Sundays
• Short-term disability
• Employee discount
• Loyalty rewards
• Employee referral bonus

Bekins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.