Store Manager - Govenor's Square Mall

Pandora; Clarksville (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the jewelry sector is seeking a passionate Store Manager to lead a team and deliver exceptional customer experiences. This role offers a unique opportunity to engage with customers, drive sales, and cultivate a vibrant team culture. As a Store Manager, you will be responsible for coaching your team, exceeding sales targets, and ensuring operational excellence. With a commitment to sustainability and community, this role is perfect for someone who thrives in a dynamic environment and is eager to make a positive impact on both the team and customers. Join us in crafting memorable shopping experiences!

Benefits

Competitive Compensation

401K Plan

Health Benefits

Tuition Reimbursement

PTO Package

Product Discounts

Qualifications

• 3-5 years of experience as a Store Manager in retail.
• Strong skills in recruiting and developing talent.

Responsibilities

• Manage and coach a team to achieve sales goals.
• Build lasting customer relationships and brand loyalty.

Skills

Store Management

Communication Skills

Business Acumen

Talent Development

Analytical Thinking

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365 Suite

Retail POS Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond targets and KPIs, setting new records and achieving success.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real-time feedback to achieve KPI goals.
• Build loyal fans by engaging authentically and fostering lasting connections beyond transactions.
• Recruit, retain, and develop exceptional teams, including succession planning and internal mobility.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure visual merchandising, operational processes, and talent development are executed effectively.
• All other duties as assigned.

Craft your career with us if you have:

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills, both written and verbal, demonstrating a sense of Care.
• The ability to connect with people at all organizational levels and charm an audience.
• Sharp business acumen and analytical thinking to deliver positive results.
• Skills in recruiting, developing, and retaining talent, with a focus on succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail POS systems.
• At least 18 years old with proof of identity and work eligibility.
• A flexible work schedule, including nights, weekends, and holidays, with physical ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

• Competitive compensation including base salary + bonuses, 401K plan.
• Extensive health benefits: Medical, Dental, Vision, Disability, Life insurance, and product discounts.
• Growth opportunities through learning programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO package including vacation, personal days, sick leave, birthday, celebration days, and holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewelry made from high-quality materials. Our pieces inspire self-expression and storytelling. We operate in more than 100 countries with over 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen, with revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Our recruitment process is transparent and fair, promoting equal opportunities and removing biases. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore offices, 80+ at our Logistics Center in Maryland, 100+ in field positions, and 3,900+ in stores. The US is Pandora’s largest market, with over 1,400 points of sale, including 420+ owned stores.