Store Manager - Govenor's Square Mall

Pandora A/S; Clarksville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the jewelry industry seeks a Store Manager in Clarksville, TN. The role focuses on enhancing customer experiences, managing a dynamic team, and achieving sales targets. Strong leadership and a passion for customer engagement are key to success in this vibrant retail environment.

Benefits

401K plan

Medical benefits

Dental benefits

Vision benefits

Paid Time Off including Vacation and Holidays

Qualifications

• 3-5 years experience as a Store Manager in a high-performance selling environment.
• Results-oriented leadership with strong communication skills.
• Ability to connect with customers and staff at all levels.

Responsibilities

• Engage with customers and manage a team.
• Drive sales and ensure exceptional customer experiences.
• Foster team accountability in achieving KPI goals.

Skills

Leadership

Analytical Thinking

Communication

Customer Engagement

Tools

Microsoft Office 365 Suite

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, whilst taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

- Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.

- Dare to exceed individual and store sales goals by building genuine connections with our fans.

- Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.

- Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.

- Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.

- Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.

- Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.

- Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.

- Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.

All other duties as assigned.

Craft your career with us if you have:

- At least 3-5 years of experience as a Store Manager in a high-performance selling environment.

- Demonstrated results-oriented leadership and a sense of care in communication skills, both written and verbal.

- The ability to connect with people at all levels of the organization and charm an audience.

- Strong business acumen combined with analytical thinking to deliver positive results.

- Talent in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.

- Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.

- At least 18 years old and able to provide proof of identity and eligibility to work.

- Flexibility to work nights, weekends, and holidays, with physical ability to stand for extended periods, lift 50+ pounds, and arrive on time.

We Dare! We offer a robust compensation package including base salary plus bonuses, and a 401K plan to help secure your financial future.

We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.

We Dream! Pandora supports growth and development through learning programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Our pieces inspire self-expression and storytelling. Pandora operates in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and fair, removing biases and discrimination risks. We encourage applicants to refrain from including identity-related elements such as photos, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada includes over 115 employees in New York & Baltimore offices, 80+ in Columbia Logistics Center, 100+ in field roles, and 3,900+ in our stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, with over 300 owned and operated by Pandora.