Store Manager - Full Time

fab'rik Fashion; Tallahassee (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Store Manager to lead their team in creating a vibrant and inspiring retail atmosphere. This role is pivotal in driving sales and achieving monthly targets while ensuring exceptional customer service. As a leader, you will cultivate a motivated team, manage store operations, and implement innovative marketing strategies. Join a female-founded business dedicated to making a difference in the community, where your leadership will directly impact the success of the store and the experience of every customer. If you are passionate about retail and have a heart for service, this is the perfect opportunity for you.

Benefits

Employee Merchandise Discount

Paid Time Off

Monthly Clothing Bonus

Annual Sales Bonus

Qualifications

• Proven experience in sales management and customer service.
• Ability to lead, train, and inspire a team effectively.

Responsibilities

• Drive sales and meet monthly sales goals while managing store operations.
• Lead and inspire the sales team, ensuring a positive customer experience.

Skills

Sales Management

Customer Service

Team Leadership

Marketing Initiatives

Administrative Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Social Media Management Tools

Point of Sale Systems

Job description

As a store manager, you will be the key contributor for driving sales and reaching monthly sales goals. You will also be responsible for creating the fab’rik atmosphere: comfortable, inspiring and exciting. Managers manage the day-to-day activities of the store from opening to closing and after hours events for the good of the business. They help and consult clients with honest opinions and continuously market the store and the store’s concept, while setting and achieving stores sales goals.

The Store Manager is an ambassador of fab’rik and everything the brand stands for including our core values of dream, hustle, inspire, wow and heart. These all will be a part of your everyday experience. We're committed to making every customer leave feeling better than when they entered the store, and as the leader of your team and your store, this is your charge!

SALES

1. Meet and exceed monthly Sales Goals
2. Lead by example, managers are expected to be the strongest sales associate
3. Develop and maintain lasting relationships with your clientele
4. Follow-up on all customer requests to ensure total customer satisfaction
5. Educate yourself on all merchandise fits, latest trends, features and benefits to better explain to clients
6. Must understand the importance of exceeding customer expectations

MANAGING YOUR TEAM

1. Responsible for sales associates following the Operations Manual
2. Responsible for building a strong team through coaching, training and inspiring your sales team through negative and positive incentives
3. Lead by example; instill an upbeat attitude to motivate and encourage the selling team rather than just manage
4. Plan and conduct monthly team meetings
5. Conduct annual performance reviews and assist Owner with interviews
6. Take accountability for their team’s success and failures

MANAGING YOUR STORE

1. Ensure your store looks its best at all times
2. Responsible for a clean and maintained store, broken lights, clean floors, etc.
3. Responsible for administrative tasks such as paying bills, submitting payroll, creating team schedules, filing, making deposits, creating meeting agendas, etc.
4. Responsible for submitting reorders and RA’s
5. Ensure daily payment transactions are balanced and drawer counts are correct
6. Keep store compliant at all times

MARKETING

1. Understand the fab’rik concept and explain to new customers and employees.
2. Introduce new customers to fab’rik through Marketing Initiatives
3. Manage Store’s Social Media Pages
4. Create and Execute monthly Store Marketing Plans
5. Manage the In Store Marketing Initiatives: SMS messaging, Social Media
6. Manage the Outside Marketing Initiatives: VIP Parties, Bride Brag, Fashion Shows and other Community Events

BENEFITS

1. DISCOUNTS: Employee merchandise discount off purchases, AND a discount to exclusive family and friends too!
2. PAID TIME OFF
3. CLOTHING INCENTIVES: Monthly clothing bonus when goals are reached
4. ANNUAL SALES BONUS: Cash bonuses offered when annual goals are met

WHY FABRIK?

1. Female founded and female led small business
2. An opportunity to work for a company with heart! fab'rik is THE boutique brand with a cause. free fab'rik supports victims of abuse, trafficking and distress through free boutiques located throughout our fab'rik communities