Retail Supervisor, Full Time - Riocan Durham Centre (18-Month Contract)

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Gap Inc. recherche un(e) Assistant(e) de Vente au Détail pour supporter l'équipe de direction en fournissant un service client de premier ordre. Ce poste implique de promouvoir la fidélité des clients, de maintenir un environnement de travail positif, et d'atteindre des objectifs de performance. Le candidat idéal est flexible et prêt à travailler à des horaires variés pour répondre aux besoins du magasin.

Qualifications

• Capacité à travailler pendant des horaires flexibles, y compris les vacances.
• Compétences en technologies pour interagir avec les clients.

Responsibilities

• Soutenir l'équipe de direction du magasin dans l'exécution des tâches.
• Promouvoir la fidélité des clients par des programmes de fidélité.
• Role model des comportements de vente exceptionnels.

Skills

Communication

Flexibilité

Initiative

Collaboration

Expertise en vente

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer to provide an exceptional customer experience.
• Support sales leaders during non-peak hours, focusing on the customer.
• Collaborate effectively with employees to ensure work tasks are completed efficiently.
• Build and share expertise in the product lifecycle.
• Support the completion of work before or after store hours, including opening and closing checklists.
• Leverage omni-channel strategies to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• You provide clear and direct communication of expectations.
• You utilize technology effectively to engage with customers and team members to meet goals.
• You demonstrate interest and initiative towards continuous improvement and growth.
• You are willing to work a flexible schedule, including holidays, evenings, overnights, and weekends.
• You are able to maneuver around the sales floor, stockroom, and office, and can lift up to 30 pounds.