Retail Supervisor, Full Time, Merchandising - Palisades Center

Gap Inc.; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

Gap Inc. seeks a motivated individual to support the store leadership team, enhancing the customer experience and fostering a positive work environment. This role involves collaborating with employees and executing operational tasks efficiently while modeling exemplary selling behaviors. Flexibility in schedule is essential to meet business needs.

Qualifications

• Ability to work in a flexible schedule including evenings and weekends.
• Demonstrate an initiative for personal growth and development.

Responsibilities

• Support sales by engaging with customers and ensuring workflow completion.
• Assist store leadership with inventory management and compliance.

Skills

Customer engagement

Teamwork

Technology utilization

Communication

Continuous improvement

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.
2. Promote customer loyalty by educating customers about our loyalty programs.
3. Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer, enabling us to provide an exceptional customer experience.
4. Support sales leaders during non-peak hours with a primary focus on the customer.
5. Collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner.
6. Build and share expertise in the product lifecycle.
7. Support the completion of work before or after store hours, including opening and closing checklists.
8. Leverage omni-channel strategies to deliver a frictionless customer experience.
9. Ensure all compliance standards are met.

Who You Are

1. You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
2. You provide clear and direct communication of expectations.
3. You utilize technology effectively to engage with customers and team members to meet goals.
4. You demonstrate interest and initiative towards continuous improvement and growth.
5. You are willing to work a flexible schedule, including holidays, evenings, overnights, and weekends, to meet business needs.
6. You are able to maneuver around the sales floor, stockroom, and office, and can lift up to 30 pounds.