Store Manager (FT - 40 Hours) Plymouth, IN

The Salvation Army North & Central Illinois Division; Plymouth (IN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health

DVH

Pension eligibility

403b option

Job summary

The Salvation Army North & Central Illinois Division is seeking a Store Manager for the Plymouth, IN thrift store. You will lead daily operations, recruit and train staff, oversee scheduling and payroll, and ensure a positive customer experience while maintaining financial controls and safety compliance.

You will manage donations, pricing, presentation, and store maintenance, while reporting to regional leadership. This full-time role requires strong leadership and community-minded service.

Qualifications

• Experience leading store staff and coordinating frontline teams.
• Ability to manage scheduling and payroll processing.
• Experience implementing company policies and employee relations practices.
• Strong communication and customer service skills.

Responsibilities

• Recruit, train, and supervise store staff.
• Manage scheduling and payroll processing.
• Implement company policies and practices in employee relations.
• Develop and implement strategies to meet production and sales goals.
• Oversee donation processes, pricing, presentation, and store maintenance.
• Ensure OSHA and Salvation Army safety policies are followed.
• Create an enjoyable shopping environment and foster customer retention.
• Oversee cash handling procedures and daily deposits within budget.

Skills

Leadership

Staff management

Communication

Payroll processing

Customer service

Job description

Store Manager - Salvation Army Thrift

Location: Plymouth, IN

Pay: $19.00 per hour

Job Type: Full-Time, Regular

Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

Benefits: Health, DVH, Pension eligibility, 403b option, and more...

Join an Exciting Mission with Everyday Impact

At The Salvation Army Thrift Store, your work creates real impact—turning donations into vital funding for the Adult Rehabilitation program. We’re seeking a dynamic Store Manager who’s a great communicator, thrives in an ever‑evolving environment, and can lead daily operations while motivating the team, elevating the customer experience, and keeping the store running smoothly across sales, staffing, maintenance, banking, and record keeping. This location reaches farther than our other stores, making strong leadership essential in connecting our mission to more people in need.

What You’ll Do

Leadership & Staff Management

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations

Store Operations

• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies

Customer Experience

• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions

Financial Management

• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines

Communication & Reporting

• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program

Supervisory Responsibility

• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!