Store Manager - Fast-Growth Leader & Team Coach

Ocean State Job Lot; Colonial Heights (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Growth opportunities

Training program

Job summary

Journeys at Southpark Mall in Colonial Heights, VA is seeking a confident Store Manager in Training to lead a high-energy team and deliver exceptional customer service. You will recruit, train, and supervise staff, drive sales, and uphold loss-prevention practices while delivering a fun, inclusive shopping experience.

Ideal candidates have 1–2 years of retail sales experience, strong interpersonal skills, and a willingness to learn in a fast-paced environment.

Qualifications

• 1-2 years retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Completion of all training programs leading up to Manager in Training position or equivalent training.
• Must be at least 18 years of age*

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Recruit, interview, and hire high-caliber employees with in-store needs.
• Train and develop a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Conduct monthly performance reviews.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations.
• Supervise and manage all aspects of Loss Prevention practices.
• Plan weekly staffing schedules in compliance with schedules policy.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Understand the Journeys culture and demonstrate it to the team.

Skills

Retail sales

Interpersonal skills

Customer service

Willingness to learn

Job description

Journeys at Southpark Mall in Colonial Heights, VA is seeking a confident Store Manager in Training to lead a high-energy team and deliver exceptional customer service. You will recruit, train, and supervise staff, drive sales, and uphold loss-prevention practices while delivering a fun, inclusive shopping experience.

Ideal candidates have 1–2 years of retail sales experience, strong interpersonal skills, and a willingness to learn in a fast-paced environment.