Store Manager - Fashion & Customer Experience Leader

J.Jill, Inc.; Acton (MA); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Associate discount

401(k) with match

Tuition reimbursement

Medical, dental, vision

Job summary

J.Jill is seeking a Store Manager with a collaborative, customer-obsessed mindset to drive profitability and inspire a high-energy team. You will coach staff, uphold product knowledge, and ensure a seamless in-store experience that reflects our brand values.

The role requires leadership experience in women’s specialty retail, strong communication, and the ability to manage a flexible schedule including weekends and holidays. Competitive pay and benefits accompany this opportunity.

Qualifications

• 4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.

Responsibilities

• Act as a role model, develop and maintain strong customer relationships through genuine interactions.
• Hire, develop, and lead a diverse, high-performing team and empower individuals to exceed goals.
• Drive store performance by analyzing sales trends, setting goals, and implementing strategies.
• Maintain deep knowledge of products to provide personalized styling recommendations.

Skills

Leadership

Customer service

Merchandising

Communication

Flexibility

Job description

J.Jill is seeking a Store Manager with a collaborative, customer-obsessed mindset to drive profitability and inspire a high-energy team. You will coach staff, uphold product knowledge, and ensure a seamless in-store experience that reflects our brand values.

The role requires leadership experience in women’s specialty retail, strong communication, and the ability to manage a flexible schedule including weekends and holidays. Competitive pay and benefits accompany this opportunity.