Store Manager — Fashion & Customer Experience

J. Jill; Millbury (MA); Presencial; USD 44.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career growth

Employee discount

401(k) with discretionary match

Tuition reimbursement

Medical, dental, vision and paid time/

Employee Assistance Program

Group discounts

Descripción de la vacante

J.Jill in Millbury, MA seeks a Store Manager who can drive profitability, motivate a team, and deliver an exceptional customer experience across our women’s apparel brand. You will lead operations, train staff, manage inventory and visual standards while building relationships with customers and the local community.

This role requires leadership experience in specialty retail and a flexible schedule. The company offers competitive pay, benefits, and growth opportunities in a collaborative,

Formación

• 4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.

Responsabilidades

• Act as a role model, develops and maintains strong customer relationships through genuine interactions. Participate in local outreach, events and networking opportunities to build brand presence.
• Hire, develop, and lead a diverse, high-performing team that embodies J.Jill's values. Foster a collaborative and positive work environment through coaching, clear communication, and recognition all while empowering individuals to exceed individual and store goals.
• Drive store performance by analyzing sales trends, setting goals, and implementing strategies to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain deep knowledge of J.Jill's products to provide customers with personalized styling recommendations and build confidence in their choices.
• Ensure smooth daily operations, manage inventory, and uphold visual merchandising standards, including floor sets, that align with company guidelines.
• Take ownership of store performance, addressing challenges with a proactive and solution-oriented mindset.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.

Conocimientos

Customer service

Leadership

Communication

Merchandising

Scheduling flexibility

Descripción del empleo

J.Jill in Millbury, MA seeks a Store Manager who can drive profitability, motivate a team, and deliver an exceptional customer experience across our women’s apparel brand. You will lead operations, train staff, manage inventory and visual standards while building relationships with customers and the local community.

This role requires leadership experience in specialty retail and a flexible schedule. The company offers competitive pay, benefits, and growth opportunities in a collaborative,