Store Manager – Drive Sales & Team Excellence

The Brand House Collective; Odessa (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Kirkland’s in Odessa, Texas is seeking a Store Manager to oversee all store operations, service focus, and merchandising. You will coach the store team to drive business results and ensure exceptional customer experiences.

Responsibilities include leading customer service, implementing promotions, managing staffing, and controlling expenses while maintaining brand standards and a positive store culture. This role requires strong communication and drive for results.

Qualifications

• Energetic, results oriented with a drive to succeed.
• Ability to read and interpret documents such as safety rules and procedure manuals.
• Effective written and verbal communication skills.
• Ability to work weekends, holidays and evenings.
• Valid driver’s license.
• Proficient with Microsoft Office.
• Able to ascend/descend ladders to stock and banners.
• Able to move around store and assist customers.

Responsibilities

• Leads, supports and values Customer Service in store and online shopping experience.
• Ensures employees greet customers with enthusiasm and maintain a positive attitude.
• Engages with customers, reads cues and responds appropriately.
• Educates customers on promotions and merchandise to support buying decisions.
• Builds the customer’s basket by suggesting complementary items.
• Maintains a caring, fun, and engaging work environment for the team.
• Drives profitable sales, protects assets and supports company policies.
• Monitors performance targets and uses business analysis to evaluate choices.
• Has staffing level oversight and makes sound hiring decisions.
• Builds high performing teams and sustains productive relationships across area.
• Communicates strategies and changes clearly to team and supervisors.
• Identifies opportunities aligned with company strategies and takes action.

Skills

Energetic

Results oriented

Communication skills

Safety procedures

Microsoft Office

Customer service

Ladder safety

POS systems

Tools

Microsoft Office

Job description

Kirkland’s in Odessa, Texas is seeking a Store Manager to oversee all store operations, service focus, and merchandising. You will coach the store team to drive business results and ensure exceptional customer experiences.

Responsibilities include leading customer service, implementing promotions, managing staffing, and controlling expenses while maintaining brand standards and a positive store culture. This role requires strong communication and drive for results.