Store Manager/Dallas

Valvoline Express Care; Dallas (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead a dynamic team in providing exceptional auto service. This role emphasizes outstanding customer service, team development, and operational excellence. As part of a growing company with a strong commitment to employee well-being, you'll enjoy benefits like guaranteed weekly salary, health insurance, and a retirement plan. With a focus on training and career advancement, this position offers a unique opportunity to make a significant impact while working in a supportive environment. Join a team that values hard work and customer satisfaction!

Benefits

Health Insurance

Paid Vacation

401k with Company Match

Paid On-the-Job Training

Monthly Bonus Opportunities

Quarterly Performance Evaluations

Qualifications

• Strong customer service skills and the ability to lead a team effectively.
• Experience in auto service and repair is a plus.

Responsibilities

• Oversee daily operations and ensure customer satisfaction.
• Train and develop team members while maintaining sales productivity.

Skills

Customer Service

Team Leadership

Sales Management

Conflict Resolution

Mechanical Knowledge

Education

High School Diploma

ASE Certification

Job description

About Us:
Our company was founded in 2004 and today owns and operates 9 auto service & repair centers across Metro Atlanta that perform a full range of vehicle maintenance, including oil changes, brakes, batteries, tune-ups, mechanical repairs, and emissions. We're one of the few companies in the industry that's growing today, and we're succeeding because we have an excellent team, a strong business model, a healthy and rewarding company culture, and because we truly care about our customers. We are always looking for hard-working, enthusiastic, career-minded professionals that share our commitment to our customer-driven core values

General Description:
The following is a summary of the goals & responsibilities of the store manager at Valvoline Express Care. Simply put, the three primary goals are exactly the same as our corporate goals:

• To deliver outstanding customer service, professionally, safely & efficiently;

• To train, develop and lead excellent, motivated, high potential team members; and

• To operate and grow a profitable auto service and repair business.

We firmly believe that the single best way to achieve our goals is to strive to exceed our customers’ expectations on a daily basis. The following job duties and responsibilities are therefore designed to guide our managers and teams towards our shared service goals, as well as to ensure the training, professional growth and well-being of our employees, and to promote the long-term business interests of the Company.

Store Manager – Essential Duties and Responsibilities:

• Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met
• Attend manager meetings and establish good working relationships with staff
  
• Maintains sales productivity, store appearance and merchandising standards.
• Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
• Resolve customer complaints; Administer employee discipline as required; Discharge employees as required
• Monitor cash register functions and credit card handling
  
• Provide thorough training to new employees
• Inspect engines for leaks
• Top off other fluids in the transmission or braking system
• Perform tire pressure checks and inflate as needed
• Replace cabin, fuel, air, and oil filters as required

Pay & benefits – What We Offer:

• Work on a team, never work alone!
• Always off on Sundays (we’re closed)
• Weekly salary guaranteed
• Monthly bonus opportunities & incentives
• Quarterly performance evaluations
• Health insurance includes medical, dental and vision options
• Retirement plan/401k with 4% company match
• Paid vacation
• Paid On-the-Job Training & ASE Training/Certification Program
• Long-term career potential with a solid company